ABOUT THE ROLE

In this role, you would be a member of the John Lewis Contract Soft Furnishings team which is responsible for the project management of customer orders, which includes planning, organisation and delivery of the contract businesses projects. The team takes collective responsibility for delivering a high quality end to end customer experience.
The Project Controller has a fundamental role in managing projects from initial enquiry to installation sign off. Seeking to continuously develop the customer's accounts that you are allocated and take responsibility for providing them with an exceptional end to end service that you would expect from the John Lewis Partnership. You would provide your customers with project plans and updates of these as required so that projects can be monitored practically and financially. Place orders for the raw materials, finished goods and services required for each project and ensure that the controls established for purchasing of raw materials and finished goods are observed. You would also book and manage the employed and sub-contracted fitting team, in conjunction with the other Partners that use the same resource, to maximise the efficiency of the fitting team for all concerned. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Starting Salary - £30,000
Contract type - This position is a Permanent contract.
Working pattern - 38.75 hours per week, Monday to Friday core hours
Location- Herbert Parkinson

Key responsibilities:

To manage projects from quotation agreement to installation sign off.
Take responsibility for providing customers with an exceptional end to end service.
To provide your customers with project plans and updates
To place orders for the raw materials, finished goods and services required for each project

Essential skills/experience you’ll need:

Previous experience working in textiles, window coverings, home furnishings or an equivalent industry.
Highly numerate and literate and keen to learn about project management
Good verbal and written communication skills with internal and external stakeholders
Effective time management and organisation skills
Attention to detail and accuracy
Ability to work well in high pressure environments

Desirable skills/experience you may have:

Experience using systems ACE (quotation system) and Google suite

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Closing Date:

May 17, 2026

Pay:

£30,000.00 - £45,100.00 Annual

Contract Type:

Permanent

Hours of Work:

38.75 hours between the hours of 07:45 -16:45 Monday - Friday. This can be discussed at interview stage.

Job Level:

Partnership Level 9

Where You'll Be Working:

Herbert Parkinson, Harvest Mill, Darwen, Lancashire, BB3 0HR

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

John Lewis Partnership

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